Terms of Service

Effective Date: May 27, 2026

Welcome to NanaYi Squishy. By visiting our website (nanayisquishy.com) and purchasing something from us, you engage in our “Service” and agree to be bound by the following simple and straightforward terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, or our handmade product designs, without express written permission by us.

2. Products and Pricing

Handmade Nature: Because our squishies are handmade, slight variations in color, texture, and shape may occur. These are not considered defects.

Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.

Order Limits: We reserve the right to limit the quantities of any products or services that we offer, particularly for limited-edition handmade releases.

3. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to cancel orders that appear to be placed by dealers, resellers, or distributors, or orders flagged as high-risk by our payment gateways.

4. Third-Party Tools & Links

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. We are not responsible for examining or evaluating the content or accuracy of third-party payment gateways or shipping partners.

5. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. All products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary business operates (Hangzhou, China), without regard to its conflict of law provisions.

7. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: support@nanayisquishy.com

Mailing Address:

NanaYi Squishy

Room 608, Tongfang International Building,

Hangzhou, Zhejiang, China