Privacy Policy

Effective Date: May 27, 2026

At NanaYi Squishy, we respect your privacy and are committed to protecting your personal data. This concise Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from nanayisquishy.com (the “Site”).

1. Information We Collect

Device Information: When you visit the Site, we automatically collect basic technical information necessary for the site to load properly, including your web browser, IP address, and time zone.

Order Information: When you make a purchase, we collect only the information required to fulfill your order: your name, billing address, shipping address, payment information (such as PayPal details), email address, and phone number.

2. How We Use Your Information

We use your information strictly for essential business operations:

To fulfill and ship your orders.

To send you order confirmations and shipping updates.

To provide customer support and answer your inquiries.

To screen orders for potential risk or fraud.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party services that make our business possible:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy.

Payment Processors & Carriers: We share necessary details with secure payment gateways and shipping partners to process your transaction and deliver your package.

Legal Compliance: We may share your information to comply with applicable laws and regulations, or to respond to a lawful request for information.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of certain regions (such as Europe or California), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: support@nanayisquishy.com

Mailing Address:

NanaYi Squishy

Room 608, Tongfang International Building,

Hangzhou, Zhejiang, China